Concepts such as the marketing funnel are discussed less often these days as we focus more on digital. But as the lines continue to blur between Sales and Marketing, with packaged solutions for Customer Journey ...
The power of Customer Data Platforms and Decisioning Engines. Today, many firms seek to engage customers in an omnichannel way, specifically in digital channels such as mobile. Unfortunately, many customer engagements and journeys are powered ...
Part One: Data Strategy is more important than ever in an Age of AI. This will be a multiple-part series on Data Strategy and how it is the pre-cursor to Data Management and Data Governance. ...